Note to self - utilities

Rather than rehash the note I've just written to self regarding utilities, here it is verbatim.  The only thing to add was that the woman who picked up the phone at Scottish & Southern was able to deal with the whole thing herself without bouncing me from department to department (refreshing).  Ditto Anglian Water, but that was easy as there's nothing for them to do.  BT and Open Reach appear to be gearing up for a game to catch the hot potato, but maybe that's just me being paranoid...

Gas

·         Spoke to Scottish & Southern 15/7 (number as per bill).

·         Isolation provisionally booked for 12pm to 6pm 13 October 2011, but need to call 0845 0261998 two weeks before to confirm

·         Costs unknown, but National Grid can advise on 0845 6066766 

Electricity

·         Spoke to Scottish & Southern, 15/7.

·         Isolation booked for 12pm to 6pm 13 October 2011

·         Costs dependent on condition of meter (?!), if there is a charge will be advised on the day.

·         A temporary supply can be provided for the duration of the build, but cost will be £1k to £2.5k depending on whether it’s buried or overhead and other factors.  Slightly confused whether need to contact them 4 weeks or 10-15 weeks beforehand to arrange temporary supply.

·         Conversion of temporary supply to permanent is another £1.5k.

·         Contact is 0845 2340040 or ukpowernetwork.co.uk

Water

·         Spoke to Anglian Water, 15/7, (01522 341922).

·         As meter is in the road outside just turn water off at the meter – pipework other side of meter is owner’s responsibility.

Telephone

·         Spoke to BT who directed me to Open Reach, 15/7, (0800 9177381).

·         Open Reach advised that I have to tell BT (the service provider) to shut down the line, and then arrange with Open Reach to recover the cable.  BT will then deal provision of materials for a new line (i.e. ducting).

·         [Slightly at odds with previous build where we only dealt with Open Reach.]